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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jr smooth

September 20, 2024

5  out of  5
rating by jr smooth
"State Farm has been amazing in helping me with insurance over the years. I highly recommend coming here for exceptional, honest, and caring workers like Crystal English. She consistently goes above and beyond expectations as a front desk representative."
We responded:
"Thank you so much for your review. We appreciate your business and your kind review. We look forward to working with you in the future! "
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mark dicus

July 23, 2024

5  out of  5
rating by mark dicus
"Wonderful customer service and great to work with!"
We responded:
"Thank you so much! We appreciate your business and look forward to working with you in the future! "
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James Wood

July 16, 2024

5  out of  5
rating by James Wood
"Hassle free service. They will find the best and affordable policy for you. These people really work for you. Thanks."
We responded:
"Thank you so much! We appreciate your business and look forward to helping you in the future!"
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Kelsey Cartwright

July 15, 2024

5  out of  5
rating by Kelsey Cartwright
"Mandi Jackson is the queen of insurance! She is professional and courteous of your needs. Her whole team always has a smile on their face when I visit the office. Their customer service is unbeatable! Angela is amazing and helped me understand my policy and coverage. If you need insurance, this is the place to go. Thank you Mandi Jackson Statefarm!"
We responded:
"Thank you so much, Kelsey! We appreciate your kind words and enjoy having you as a customer. We look forward to helping you in the future!"
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Emily Lee

July 15, 2024

5  out of  5
rating by Emily Lee
"Best company!! 😁😁 I DEFINITELY recommend! Everyone is so nice and if you have any questions they’ll get back to you quick!"
We responded:
"Thank you so much, Emily! We appreciate your kind words and enjoy having you as a customer. We look forward to helping you in the future!"
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F. Neal

July 1, 2024

5  out of  5
rating by F. Neal
"My correspondence with Mrs. Mandi Jackson was thorough, professional, and swift. I am highly satisfied with the experience and coverage that I purchased."
We responded:
"Thank you so much! We appreciate you choosing us. We will be glad to help you with any of your future insurance needs! "
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D Graham

May 7, 2024

5  out of  5
rating by D Graham
"Mandi is quick and thorough. She always has a smile on her face and she knows so much about the car insurance business. I'm glad I'm with Mandi Jackson State Farm."
We responded:
"Thank you so much! We love having you as a customer and we really appreciate your business! "
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Lacrheswl Nicole Freeman

March 11, 2024

5  out of  5
rating by Lacrheswl Nicole Freeman
"Mandi Hart Jackson was really helpful and informative. She assisted me with signing up for auto & life insurance without delay. She works quickly & accurately."
We responded:
"Thank you so much for the kind response! We appreciate your business and glad we can help! We look forward to working with you in the future!"
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Richard Stevenon

February 20, 2024

5  out of  5
rating by Richard Stevenon
"Keeping it short, she's been there every step of my life , I'm always in good hands with Mandi"
We responded:
"Thank you so much for your positive review. We really appreciate your business and your kind words. We look forward to continue to work with you! "
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Keisha Griggs

January 24, 2024

5  out of  5
rating by Keisha Griggs
"Always there to answer any questions! Quick, and all agents have been excellent! Need more ⭐️⭐️⭐️"
We responded:
"Thank you! We appreciate your kind words and we love our customers! "
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Brandon Duval

November 11, 2023

5  out of  5
rating by Brandon Duval
"They got me the best option I could find and are the most affordable. I have multiple policies through them and they are the only insurance I'll consider"
We responded:
"Thank you for that feedback! We are always here to be as helpful as possible. Thank you for the review Brandon. We appreciate you. Have a fantastic weekend. "
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C T

June 12, 2023

5  out of  5
rating by C T
"Helpful"
We responded:
"Thank you so much for the 5 star review. We take pride in providing good customer service to our customers. Please let us know if we can help you in the future! "
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Tonya Martin

June 1, 2023

5  out of  5
rating by Tonya Martin
"Everyone from Crystal at the front, to the phone claims dept, to Mandi herself were amazing through this event.... I was so worried but they truly were amazing!!! 1000% recommend Mandi Jackson and her team with State Farm Jackson TN."
We responded:
"I am sorry you had to experience having a claim, but I am glad we were able to be there for you. We are always here for you whenever you need us. Thank you for the review Tonya. "
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Tamecaelayonda Nelson

July 27, 2022

5  out of  5
rating by Tamecaelayonda Nelson
"Mr . chris made my experience at Mandi Jackson State Farm fantastic"
We responded:
"Thank you! I am glad Chris provided an amazing insurance experience. We are always there for you when you need us. Have a great weekend!"
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Kevin McCaig

June 25, 2022

5  out of  5
rating by Kevin McCaig
"I love them as an insurance agent. They are always there to help"
We responded:
"Thank you so much for the 5 star review. We take pride in providing good customer service to our customers. Please let us know if we can help you in the future!"
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Tracey Hunter

September 30, 2021

5  out of  5
rating by Tracey Hunter
"Not happy with my experience there today will not refer anyone there"
We responded:
"Hi Tracey. We couldn't find your name in our system so we are not familiar with speaking with you. Please contact us to discuss further. We take pride in helping our customers and if someone has a negative experience we need to be aware and know what we need to fix. Thank you!"
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Brenda Jamison

May 12, 2021

5  out of  5
rating by Brenda Jamison
"I must say switching from another insurance company to State Farm was the best thing I've done. There was alot explaining down to the details i didnt know, so now I know. Which that helped us and also have a clearly understanding what me and my family is paying for. Thanks to Mandi Jackson our agent has so patient to explain and does an amazing job. So if you need to understand or need some insurance please check her out. You will not be disappointed."
We responded:
"Thank you, Brenda! I appreciate your business and thank your for the good review. We take pride in providing good customer service to our customers. Please let us know if we can help you in the future!"
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Lisa Richardson

May 11, 2021

5  out of  5
rating by Lisa Richardson
"Mandi Jackson is amazing to do business with she took time and really worked with me to find the right life insurance for me and my kids.Also took time around my schedule to get me certified for my insurance. She is very professional and really nice.Take time to talk to her she will get you what you need ."
We responded:
"Thank you, Lisa! I appreciate your business and thank your for the good review. We take pride in providing good customer service to our customers. Please let us know if we can help you in the future!"
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Katherine Grooms

May 11, 2021

5  out of  5
rating by Katherine Grooms
"Mandi is very professional in what she does. She will do anything for her clients and will make sure you get exactly what you need and always available for any questions or issues that arise unexpectedly. She will take care of you."
We responded:
"Thank you, Katherine, so much for the 5 star review. We take pride in providing good customer service to our customers. Please let us know if we can help you in the future!"
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kevin parrish

May 11, 2021

5  out of  5
rating by kevin parrish
"Mandi goes above and beyond! We had been with State Farm 30 years and looked for an agent when ours retired. She reviewed everything - helped find ways to save us some money and answered every question! She makes you feel like you are her only client and does go the extra mile to help! Highly recommend you give her a call if you are looking for terrific service!"
We responded:
"Thank you, Kevin, so much for the 5 star review. We take pride in providing good customer service to our customers. Please let us know if we can help you in the future!"
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Carrie Adams

May 11, 2021

5  out of  5
rating by Carrie Adams
"Mandi Jackson is friendly and professional. She has responded quickly to all of my questions about their insurance policies. She responds quickly whenever I need something. Exceptional service!"
We responded:
"Thank you, Carrie, so much for the 5 star review. We take pride in providing good customer service to our customers. Please let us know if we can help you in the future!"
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Melissia Maupin

January 29, 2021

5  out of  5
rating by Melissia Maupin
"Mandi is great to work with. She’s very knowledgeable and professional and is always willing to go out of her way to help her customers. You won’t regret doing business with her!"
We responded:
"Thank you, Melissia, so much for the 5 star review. We take pride in providing good customer service to our customers. Please let us know if we can help you in the future!"
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Christie Fields

January 26, 2021

5  out of  5
rating by Christie Fields
"Mandi goes above and beyond. When a deer hit my new Tesla (so new I hadn’t printed insurance cards) she was sending over everything I needed at 10 pm to ensure my claim was handled quickly. Within 24 hours they had it to the specialty shop."
We responded:
"Thank you, Christie, so much for the 5 star review. We take pride in providing good customer service to our customers. Thank you so much for you business! We really appreciate it! Please let us know if we can help you in the future!"
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Nic Fields

January 26, 2021

5  out of  5
rating by Nic Fields
"Mandi is on top of her game. She has taken great care to assure all my assets, including my family are properly protected."
We responded:
"Thank you, Nic, so much for the 5 star review. We take pride in providing good customer service to our customers. Thank you so much for you business! We really appreciate it! Please let us know if we can help you in the future!"
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Jennifer Mealer

October 2, 2020

5  out of  5
rating by Jennifer Mealer
"Awesome customer service and very responsive. Very helpful with any questions."
We responded:
"Thank you so much for the 5 star review. We take pride in providing good customer service to our customers. We appreciate your business! Please let us know if we can help you in the future!"